Terms and Conditions

The course shall commence with an initial consultation to assess the Client's needs and determine the most suitable approach for the therapy sessions to achieve optimal results. This consultation includes a discussion regarding the Client's current training regimen and challenges faced. Subsequently, an assessment session will take place in the gym, lasting approximately 1.5 to 2 hours, after which the therapy course will be tailored to the Client's individual requirements.

The Client shall bring the following items to each therapy session:

• Splints, pollywogs (shoe  inserts), and shoes/boots if available.
• Walkers or walking aids.
• Attire: Jeans or shorts and  tighter fit tops. No excessively stretchy or Lycra clothing.
• Jelly or jelly beans / babies for  energy.
• A small bottle of juice,  preferably diluted. No fizzy or excessively sweet beverages, and please no  milk, as it can cause acid reflux in training.
• Please refrain from wearing  button-up shirts as they may cause discomfort to the child.

The Client agrees to adhere to the following conditions and policies:

• Indoor-only clean shoes are  required. No sandy shoes permitted.
• We may at times run over with a previous client, and because of this we may start late with the next client,  I  /  We will endeavor to make up the time during the course and make sure you are not left out of pocket.
• The therapy is over once the child and or the therapist feels the child is done and is to tired and they feel that it could impact on the following days. We will end the session there and ask parents to rest the client and allow them to recover.
• We do recovery days during the clinic, these are massage, mobilization and recovery days, but we don't do this during our therapy as a way to make up time or to just finish as its a specific training protocol, and not just a make up. 
• No fizzy drinks, including Coke,  Pepsi, or fruit shoots. Water, fruit juice, energy drink or diluted juice  only.
• Advance notice of any scheduling  conflicts is essential, 2 weeks prior to course starting.
• Children accompanying the Client  must not run around the gym area unsupervised.
• Refunds: Monetary refunds are not  provided. Sessions can be rescheduled for later dates, within 1 year of   cancelation and only if space is available.

Walk This Way has established the following policies for working with clients:

1. Manual handling: Physical contact  may be necessary during sessions, including moving, picking up, and  adjusting the client.
2. Falling: Clients may fall during  sessions; efforts will be made to minimize risk, but bruising may occur.
3. Anti-violence: Physical abuse  towards instructors or staff is not tolerated. Verbal disagreements are  acceptable, but physical violence will result in expulsion.
4. Gym safety: The gym is a  potentially hazardous environment; clients and accompanying individuals  must adhere to safety rules.
5. Supervision: At least one adult  must accompany the child during therapy sessions.
6. Please bring tissues for wiping  noses, this is so the instructor/s don’t transfer germs to either      themselves or other clients.

Should the Client wish to discuss any aspect of this Agreement, they may contact Mike or a member of the Therapy team. Failure to document any concerns shall imply the Client's acceptance of the terms herein 

By paying the deposit and booking a course, the Client acknowledges their complete understanding and acceptance of the terms outlined in this Agreement.